Suppliers
Suppliers evaluated on criteria, not guesswork.
Weighted questionnaire, Gold, Silver, Bronze or Rejected rating and re-evaluation on time. Suppliers answer through a link, no login needed.
Available on these plans
- Freenot included
- Starternot included
- Professionalincluded
- Businessincluded
- Enterpriseincluded
Why evaluate suppliers
Your supplier is part of what you deliver: if they fail, your customer feels it. Evaluating on criteria and re-evaluating on time shows whom to trust, where to demand improvement and when to change partners.
ISO 9001, clause 8.4: control of externally provided processes, products and services.
The evaluation cycle
Questionnaire
Weighted yes/no questions, answered internally or sent by link.
Internal review
The team reviews the answers and attachments before concluding.
Rating
Gold, Silver, Bronze or Rejected by score (90, 75 and 60 by default).
Re-evaluation
In 12 months for Gold and Silver, in 6 for Bronze.
Day to day
Who operates
Sends the questionnaire by link and follows the supplier’s answers and attachments.
Who leads
Sees each supplier’s rating and the re-evaluations coming up.
Who audits
Finds the criteria, scores and evidence for each evaluation.
What comes with it
External link
Suppliers answer without logging in, in Portuguese, English or Spanish, with attachments.
Configurable thresholds
Adjust the score bands to your own criteria.
Strategic supplier
If a strategic supplier is rejected, the board has to approve.
Approval for AEO
Criteria and evidence organized for partner management.
- Which suppliers are Gold and which re-evaluations are coming up?
Explore the other modules
- Documents: Procedures, manuals and forms with drafting, consensus and approval, mandatory reading and a reminder before they expire.
- Incidents: Record the incident with evidence, follow the supervisor review and the Quality analysis, and see what it cost and how much can be recovered.
- Nonconformities: Handle nonconformities with 5 whys or Ishikawa, a 5W2H action plan and an effectiveness check. If it didn’t work, the NC goes back to root cause.
- Audits: Plan internal, external, customer and supplier audits, record findings with evidence and create an NC or improvement opportunity straight from the finding.
- Risks: 5×5 probability and impact matrix, inherent and residual risk, treatment with actions and deadlines, and alerts when a department piles up NCs.
- Disputes: When an incident has a dispute, it gets its own handling, with technical justification, BL number and carrier fee.
- Recovered value: Financial control of incidents shows the amount involved, what was recovered and what is still open.
- TAPI: TAPI adds up each employee’s losses over 12 months and suggests an action and a deadline for each band.
- Management reviews: ISO 9001 9.3 input topics created automatically, participants, decisions that become an NC or OM, and minutes in PDF.
Hover to preview each module. Click to learn more.
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